Customer Comments

See our feedback from independent reviews via Feefo.

A. Adam, Roxburghshire

I'm so comfy I'm not up yet! Of course its ok yes. I was delighted with your service and the gentleman I dealt with on the phone could not have been more helpful. Excellent all round. Well done.

A. Harris, London

Thank you so very much Joanne! I am very appreciative and feel that you are providing your customers with excellent customer service!

M. Gale, Horsham

Thank you so much for excellent service. The valance fits perfectly. A very happy customer!!

Ms Boudier, Penarth

The bedding fits beautifully - thank you very much.

Mrs Reid, Edinburgh

We are very pleased with the quality and fit of the valances - they look very good. It was good to be able to talk directly to yourselves and gave me very good advice when I phoned re the size of the beds. 

Marilyn Balmer, Lancashire

Bedding arrived this morning. Beautiful quality and oh the joy of having fitted sheets that actually fit! Thank you so much.

Mrs Bennet, London

I will greatly recommend your company - your customer service is fantastic.

Mrs Lumb, Liversedge

Thank you very much for the beautiful bedlinen which I received on Friday. I was impressed by the quality of the sheet and valance and by the service you have provided and already I have recommended you to family and friends.

Mrs Mullan, County Derry

Thank you for my order. The bedlinen is beautiful. I am very pleased.

Maureen, Edinburgh

Thank you very much, Carole, for your prompt service. My friend received the pillowcases today & is delighted. She has tried numerous places without joy so together we've made her day.

Norma Hooper, Staffordshire

Just to say very many thanks for the swift delivery of my order which was received today and I was in situ when the post lady arrived so no problem as to where to hide the goodies.

Three cheers for Victoria Linen!!

Mrs Gibbons, Castle Cary

Just a quick note to say thank you very much for the beautiful bedspread. It arrived safely this morning and we are very, very pleased with it. It was the Davina Duck Egg in the Super Kingsize with two pillow shams. The colour is a perfect match for our bedroom.  

Thank you again to you and your team.

Mrs Crawford, Barbados

Now back in Barbados with my lovely new sheet and mattress protector. I would just like to say thank you to all concerned for a very swift and efficient delivery in the UK and how impressed I am with the quality of the products. I shall certainly be looking to purchase again next year when I am back in the UK. 

Mr Town, Birmingham

Prompt and efficient service and unbeatable quality. Not the cheapest but worth every pound.

Mr Cook, Nottingham

Victoria Linen Company were very helpful in supplying samples of possible materials that we might like for two bespoke bedspreads and in making sure we had the correct measurements for the sort of product we wanted. The finished items fit very well and the quality of the materials and workmanship is excellent. It is good to find top rate UK made products at reasonable prices.

Mrs Clapham, Beds

The staff at Victoria Linen Company are friendly, helpful and prepared to put themselves out to help out a customer.

The prices compare favourably and the delivery is free, even when a desperate customer asks for practically instant delivery.

I thoroughly recommend this company and will continue to use them for all my bedding needs

Dorianna, Malta

Dear All,

I received the items today. I am very satisfied with your customer care and with the items I bought.

Keep it up :)

Nicola, Cheshire

Love being able to speak with a respresentative of your company. They answered my queries, enabling me to place the order. Thank you.

Mrs Hunter, London

I have always had good service from Victoria Linen and their products are great. They last so long and are made to a excellent quality 

Mr Dunk, Surrey

Products were as described. When I rang to order more products they were very friendly and helpful. 

Mr Bennet, Kent

I am happy with the bedlinen quality and it was delivered relatively quickly. 

Ms Durbin, West Mids

Just to say many thanks for such prompt service. I certainly didn't expect to receive my order within 24 hrs! Very impressive. I am looking forward to many a comfortable and cosy night's sleep.

Mr Whittingdale, Northampton

I first found Victoria Linen via the internet, then made contact by telephone and what a joy to speak directly to a member of your staff without going through a list of numbers to press and ending up in an overseas call centre! Samples were sent by return of post and when the made to measure order was placed, it was delivered within a week. Thats what I call good service.

Noella Ridley, Australia

I have the linen and it's beautiful. Many thanks for your professional and prompt service.

Andrea Helly, W. Sussex

I would just like to express my thanks to you for a fantastic service.

I ordered a Linda Barker duvet set from you and received it very promptly.

Your prices were the best I have seen for this item, I will recommend your company to my family and friends.

E. Reid, Aberdeen

Hi, Had to let you know.

My duvet arrived today, very impressed. Excellent quality, excellent sevice.

Many Thanks.

S. Bryson, Suffolk

I just wanted to say how thrilled I am with the specially made valance for my adjustable bed. The attention to detail and the quality is superb, it really makes the bedroom look so lovely. 

A very big thankyou indeed.

Ms Sivyer, Kent

Many thanks to Matthew, for a very prompt delivery. The sheets fit perfectly and we are overjoyed with the perfect colour for our room!

S. Rawlings, Kent

Thank you so much for the two fitted sheets - they are just right!

A. Williams, Surrey

Our valance arrived yesterday and it is absolutely perfect! We are delighted with it.

L Woodhouse, London

A massive thank you for the fantastic service you provided. The colour of my linen was a perfect match and the speed in getting my products to me was amazing. You were most helpful and I will certainly be ordering ALL my linen through you in the future and recommending you. Thanks again.

Mrs Bailey, Kent

I received my order yesterday - I am most impressed with the service - thank you so much. My bed is being delivered on Tuesday next week - so your delivery was in time for that.

Mrs Hepple, Newton Aycliffe

On 31st August I rang you to purchase some bed linen for our new Adjustamatic Bed, the gentleman I spoke to was most helpful, he offered to rush my order through as our bed was arriving the next day 1.9.05.

I expected to take delivery at some point over the next few weeks, our order arrived this very afternoon.

I am just writing to say how impressed I am with the help and service I received and its a pleasure to do business with your company.

Thank you

Mrs Davies, Vale of Glam

I wish to thank you for sending me a frilled valance and mattress protector for my new Adjustamatic bed, I am delighted with your products and also the performance of the valance when the bed is adjusted. Many thanks.

Mrs Soutar, Milton Keynes

I received my order yesterday and I just want to say how pleased I am with it. The colours are just right. I couldn't find anything suitable in any of the shops and your prices are very competitive too.

Mr Hirsch, London

Just a quick note to thank you so much for all your help. The sheets fit perfectly. We'll contact you again if she wants to order more.

Mrs Bloor, Cheshire

I must say we are VERY pleased with the navy items we bought from you. (I understand these were made in your own mill). The feel and the quality is superb. we look forward to buying from you again.

Mrs Tranfield, S. Wales

I've been really impressed with your service and won't hesitate in recommending you to my friends.

Mrs Shrives, Hampshire

I have received the order today.

Thank you for the excellent service and first class communication that Victoria Linen has given - an attribute that should be applauded!

Colin, W. Sussex

Goods arrived safely and I am delighted with them. No more having to do hospital corners, keep up the good work!

Mr Gerrard, Kent

Your approach and attitude to my order has been faultless and excellent, a model of professionalism. Your company should be proud that they have an employee who is prepared to go more than the extra mile to sell their products and comes over to their Customers as "Wanting to help", "Wanting to get things right" and doing so with pleasantness rarely encountered these days.

Your dealings with me have been an eyeopener. Why? Because you do your job 101%, compared to most who, at best, reluctantly come up with 30%. Well done

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